At Greenway Home Services, our philosophy is the key to our success over the past decade. Our mission – to treat your customers how you want to be treated. We do not have a complex formula of why we have continued to grow with leaps and bounds. This company started with one single man running service out of his truck to provide for his family.
Whit Greenway, the CEO of Greenway Home Services, started as a service technician in Memphis in 1978. As a young man, his knowledge of the trade, as well as his people skills, set him up for success early in his career. He showed up when he said he was going to, always did what he said he would, and never made promises he could not keep.
After the company he worked for was sold to a large corporation, Whit’s position as service manager was terminated. With a wife and two little girls to provide for, it did not take Whit long to weigh his options. He quickly decided to open his own company, Home Care Services, in the fall of 1989. By constantly treating his customers how he wanted to be treated, and with years of experience, Whit Greenway grew his company into one of the Mid South’s largest service providers.
Today, Home Care Services operates under the name Greenway Home Services, but customers new and old remember the young man that started it all. Our team is constantly trained to be able to not only be the best at their trade skill but to keep performing the Greenway philosophy. As we Southerners like to say, the proof is in the pudding.
As a company, we strive to not only meet our customer’s expectations but to exceed them with exceptional service. Greenway Home Services now runs over 40,000 calls a year, has a second location in Nashville, and has a team of over 100 dedicated staff members. One man with a simple business model and philosophy has created and built a company that services our customers for life. We want to be the company you trust when your family is in need.
We take pride in the service we provide, and we want you to be satisfied. We know that in today’s busy world, the old-fashioned rule of customer service is not always a given. We will do what it takes to keep that reputation alive and to continue to provide the kind of service that we believe all customers deserve.