Schneller & Knochelmann Plumbing, Heating & Air Conditioning

My name is Kris Knochelmann*, and my wife Lisa and I own Schneller & Knochelmann Plumbing, Heating & Air. In 1928, Rudy Schneller and his wife Jean, started this business, and established high standards for their company, giving their business its reputation for customer service. I learned these same principles working for my father, John Knochelmann* for his business during my high school years.

It was at his side where I learned about treating customers with integrity and always providing quality workmanship. These are the principles that continue to drive Schneller & Knochelmann today.

In 1991, I was fortunate enough to be able to partner with my brothers and brother-in-law to purchase my father’s business. I worked in the office as a Dispatcher, Service Manager, and finally as a General Manager. In 1997, my family and I sold our old business to a corporate chain and became part of Service Experts.

I worked to grow that business and provide excellent customer service to an expanding customer base. Toward the end of my time with Service Experts, things began to change, and in early 2011 my position was eliminated. I was asked to take a job that required less interaction with customers and coworkers. With 48 hours to decide, it was time for me to move on and I decided to leave the only organization I had ever worked for.

That change led to Schneller. Through a friend at church, I discovered they were looking for a buyer, and I was looking for a place to call home. I purchased the company in April, 2011. Since then, almost 20 staff members from my old company have joined, as well as many additional family members.

They joined me because we all shared the same belief: that customers should always come first and be treated with integrity. I am proud to carry on the tradition of the Schneller family, whom I’ve grown to know and respect. I hope you allow us to continue the great service they have been providing for your family.

859.905.0823Ohio513.427.0206